These Terms & Conditions govern your use of the be399 platform. Please read them carefully before registering an account or placing any bets. By using be399, you agree to be bound by these terms.
You must be at least 18 years old — or the higher minimum required by your jurisdiction — to register and use be399.
You are responsible for maintaining the confidentiality of your login credentials and all activity conducted under your account.
All transactions are processed in PKR. Withdrawal requests are subject to identity verification and applicable bonus wagering conditions.
We provide deposit, loss and time-limit tools. Self-exclusion is available at any time. Gambling must remain a form of entertainment.
These Terms and Conditions (hereinafter "Terms", "Agreement" or "T&C") constitute a legally binding agreement between you ("User", "Player", "you") and be399 ("we", "us", "the Platform", "the Operator") in respect of your use of the be399 online gaming and sports betting platform accessible at be399.cam and any associated mobile applications or services (collectively, the "Service").
By creating an account, making a deposit, placing a bet, accessing any game, or otherwise using the Service in any capacity, you acknowledge that you have read, understood and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease using the Service and close your account if one has been created.
For the purposes of these Terms, the following definitions shall apply:
Access to the Service is strictly restricted to individuals who are at least 18 years of age — or the higher minimum age required by the applicable operator or license jurisdiction, whichever is greater. By registering an account, you warrant and represent that you meet this age requirement. be399 reserves the right to request age verification documentation at any point and to suspend or close accounts where age eligibility cannot be satisfactorily confirmed.
You represent and warrant that you are not accessing the Service from a Prohibited Jurisdiction. It is your sole responsibility to ascertain and comply with all applicable local laws prior to using the Service. be399 accepts no liability for any breach of local law by Users accessing the Service from jurisdictions where gambling is restricted or prohibited.
Each individual may hold only one (1) registered Account at any time. The creation of multiple accounts by a single individual, whether under the same or different details, is strictly prohibited and may result in the immediate closure of all associated accounts and forfeiture of any funds held therein, subject to applicable law.
Accounts may only be used by the registered account holder for personal, recreational use. Operating an account on behalf of a third party, or permitting third parties to use your account, is not permitted.
To register an account with be399, you must provide accurate, complete and up-to-date information as requested during the registration process. This includes your full legal name, date of birth, residential address, contact email address and any other information required by the Operator from time to time.
You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party. be399 will not be liable for any loss or damage arising from your failure to maintain adequate security over your account credentials. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately at [email protected].
be399 reserves the right to request identity verification documents at any stage of the account lifecycle. Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension of withdrawal privileges or closure of the account. KYC verification is mandatory prior to the processing of any withdrawal request.
You may request the closure of your account at any time by contacting customer support. The Operator reserves the right to close, suspend or restrict any account where it reasonably suspects a breach of these Terms, fraudulent activity, misuse of the Service, or any other conduct that the Operator deems contrary to the spirit or letter of these Terms.
be399 supports a range of deposit methods that are familiar and accessible to Pakistani users. Payment method references on the platform — including but not limited to references to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided as familiar Pakistani payment context only. be399 does not represent, warrant or imply that these institutions endorse, support or are affiliated with gambling activities on this platform.
Minimum deposit amounts are as specified in the cashier section of the platform at the time of the transaction. be399 reserves the right to amend minimum deposit thresholds at any time with reasonable notice to Users.
Deposits are accepted and balances are displayed primarily in Pakistani Rupees (PKR). The Operator reserves the right to convert deposits made in alternative currencies at the prevailing exchange rate, which may include a processing margin.
Withdrawals are available to verified account holders whose accounts are in good standing and who have met all applicable wagering requirements associated with any active bonuses. The Operator reserves the right to decline or delay withdrawal requests pending satisfactory completion of KYC procedures.
Prior to processing any withdrawal, be399 may require you to submit identity verification documentation. Acceptable documents include a valid CNIC (Computerised National Identity Card), passport or other government-issued identity document, together with proof of address and, where required, documentation evidencing the source of funds. Documents must be legible, current and must match the name and details registered on your account.
be399 makes no guaranteed commitments regarding withdrawal processing times. Processing durations depend on the chosen payout method, the completeness of KYC documentation on file and operator review procedures. Users in major Pakistani cities — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — are subject to the same processing procedures regardless of location.
Minimum and maximum withdrawal amounts are as specified in the cashier section of the platform. The Operator reserves the right to impose withdrawal limits and to request additional verification for requests that exceed standard thresholds.
All bonuses and promotional offers made available by be399 are subject to specific terms and conditions, including wagering requirements, expiry dates, eligible game restrictions and minimum deposit thresholds. These specific terms are provided alongside each promotional offer and form part of this Agreement.
Bonus funds are not available for immediate withdrawal. A Wagering Requirement must be met before any winnings derived from bonus funds become eligible for withdrawal. For example, a Wagering Requirement of 30x applied to a PKR 1,000 bonus means you must wager a total of PKR 30,000 on qualifying games before the bonus-derived winnings can be withdrawn. Specific wagering multipliers are stated within each promotion.
The Operator reserves the right to void bonuses, cancel associated winnings and suspend accounts where it determines, in its reasonable judgment, that a Player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using betting patterns designed to circumvent wagering requirements, or any form of collusive or fraudulent conduct.
Bonuses that are not claimed or activated within the specified validity period will expire and be forfeited. Wagering requirements that remain incomplete at the expiry date will result in the forfeiture of the remaining bonus balance and any associated winnings.
All bets placed on the be399 platform are subject to the specific rules applicable to the relevant sports market, game category or event. Rules are available within the relevant game or market interface. By placing a bet, you confirm that you have read and accepted the applicable rules.
Cricket betting markets — including but not limited to PSL T20 fixtures, ICC tournaments (World Cup, Champions Trophy, World Test Championship) and bilateral series — are governed by the rules specific to each market type. be399 is not affiliated with, endorsed by or partnered with the Pakistan Cricket Board (PCB), the Pakistan Super League (PSL), the International Cricket Council (ICC) or any cricket team or franchise. Sports market references are for informational and entertainment purposes only.
In the event of a match or event being cancelled, postponed or otherwise rendered void, bets may be settled as void in accordance with the applicable market rules. Void bets are returned to the Player's Account as a stake refund. The Operator's decision on the settlement of any bet shall be final, subject to any applicable dispute resolution procedure.
The Operator reserves the right to apply maximum winnings limits to individual bets, games or accounts. Where applicable, maximum payout limits are stated within the relevant game or market documentation.
be399 is committed to promoting responsible gambling practices. The following tools and obligations form part of your agreement with us and our obligations to you.
All registered users have access to the following responsible gambling tools, available via the account settings area:
The Service is strictly for adults aged 18 years or over — or the higher minimum required by the applicable operator or license jurisdiction. If you are below the applicable minimum age, you must not use this Service under any circumstances. Misrepresentation of age at registration may result in the voiding of all account activity and forfeiture of any funds held in the account.
We strongly advise Players to set strict budgets before each session and to refrain from chasing losses. Gambling should at all times be treated as a leisure activity with associated costs, not as a method to recover financial losses or generate income.
The following conduct is strictly prohibited on the be399 platform. Violation of these prohibitions may result in account suspension, permanent closure and forfeiture of funds:
All content on the be399 platform — including but not limited to text, graphics, logos, software, game content, data feeds and user interface elements — is the exclusive intellectual property of be399 or its licensed technology partners and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial purposes only. Any reproduction, distribution, modification or commercial exploitation of platform content without the prior written consent of be399 is strictly prohibited.
be399 makes no warranty that the Service will be available on an uninterrupted, error-free or virus-free basis. Scheduled and unscheduled maintenance, technical failures, third-party provider outages or force majeure events may cause temporary service interruptions. The Operator accepts no liability for losses arising from service unavailability beyond its reasonable control.
The Operator is not liable for any financial losses incurred by Players as a result of gambling activity on the platform. All gambling activity is conducted at the Player's sole risk. Players are strongly encouraged to utilise the responsible gambling tools available and to seek professional help if gambling losses are causing financial hardship.
Game content and data feeds are sourced from third-party technology partners. be399 does not accept liability for errors, omissions or technical issues arising from third-party content providers beyond the Operator's reasonable control.
You agree to indemnify, defend and hold harmless be399 and its affiliates, officers, agents and employees from and against any claims, damages, losses and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your violation of any applicable law or regulation.
be399 reserves the right to amend, update or replace these Terms at any time. Material changes will be communicated to registered Users via the email address on file or by way of a prominent notice on the platform. Your continued use of the Service following notification of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Service and close your account.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Operator is registered, without regard to conflict of law principles. In the event of any dispute arising out of or in connection with these Terms or your use of the Service, you agree to first attempt to resolve the matter through our internal dispute resolution process by contacting support. If the dispute cannot be resolved informally, it shall be referred to the dispute resolution mechanisms applicable under the Operator's license jurisdiction.
Pakistani users are reminded that local courts may apply Pakistani law to disputes involving Pakistani residents, and that the enforceability of foreign governing law clauses is subject to Pakistani jurisdictional rules. This clause does not constitute legal advice.
If you have any questions, concerns or complaints relating to these Terms or the Service, please contact our support team:
For matters relating to data privacy, please refer to our Privacy Policy. For responsible gambling support, please visit our Responsible Gambling page.